Delete your ActShot account

App: ActShot · Developer: ActShot

Delete it in the app

• Open ActShot and go to Settings → App → Delete account. The option is also on the "Waiting for approval" screen.
• Read the warning, tick "I understand this can't be undone" and tap Delete.
• If you haven't signed in recently, the app asks you to sign in once more to confirm it's you.

Or ask us by email

If you no longer have the app, email actshotapp@gmail.com with the subject "Delete my ActShot account", from the email address of your account. If you signed in with a phone number, include that number; we may ask you to confirm you own it. We reply within 7 days and finish the deletion within 30 days.

What we delete

• Your login (email, Google or phone sign-in)
• Your profile, username and invitation
• Session data and diagnostics you uploaded
• GPS trigger zones and points you shared
• Feedback stored with your account

What we keep, and for how long

• Server logs, for up to 30 days.
• Pseudonymous analytics data that isn't linked to your account, for at most 14 months.
• Your deletion request email, until the request is completed.
• Emails in our inbox: the automatic notices we get when you sign up or upload a session (with your email address, name, resort and session date), and any feedback you emailed us. They are kept and are not deleted when you delete your data or your account.

Data on your phone

Recordings and files the app saved on your phone, such as in Documents/ActShot and DCIM/ActShot, stay on your phone until you delete them with your Files or Gallery app. Uninstalling ActShot doesn't remove them. Ski sessions written to Health Connect stay in Health Connect.

Delete only some data

To delete only the data you uploaded and keep your account, first open Settings → App in the app and, under Help Improve, turn off both Help Improve ActShot and Share GPS trigger zones. Otherwise your next session and your GPS zones are uploaded again. Then sign in below and choose Delete my uploaded data. This deletes your session uploads, diagnostics, shared GPS zones and points, and feedback.

If you can't sign in here, email actshotapp@gmail.com with the subject "Delete my uploaded data".

More about how we handle data: Privacy Policy.

Or delete it on this page

Sign in with the account you use in ActShot. You can then delete only your uploaded data, or your whole account. This page is only for existing ActShot accounts: if you sign in with a Google account that has no ActShot account, that sign-in is removed again right away.

If the sign-in options don't appear here, delete your account in the app or by email as described above.